How we maintain the very highest standards for your move

Wow, what a year 2020 has been, and it’s not over yet! It’s safe to say that all of us have had to make adaptations to our lives in the past six months and that’s no different in the world of removals in Bournemouth, Christchurch and Poole either.

Here at Removals Unlimited, we are always looking for ways to make our service more efficient and even better for all of our customers. This year has certainly tested our ability to be adaptable and it’s shown just how important flexibility is.

Back in March, just as we were heading into the national lockdown, the government issued guidance for those moving home and those of us working within the removals sector. We adapted our business to ensure it was Covid-19 safe and enable us to continue to provide the highest possible standards to all of our customers moving at this challenging time.

That meant even more stringent and frequent cleaning schedules, as well as ensuring all our professional movers had access to the personal protective equipment (PPE) they needed.

Our management team was crucial to implementing these changes quickly and ensuring that we could provide a safe, efficient and secure service, whether we were carrying out local Christchurch removals or helping a customer relocate elsewhere in the UK.

Keeping on top of this very important government guidance is an extension of what we already do. Our management team has always reviewed our processes and customer feedback to learn how we could improve our service at every turn.

Some of the changes we make to our processes are behind-the-scenes, simply enabling us to provide an even smoother removals service for you. Others are new product and service offerings, like our Box Shop where you can buy all the packing materials you need for your move.

Innovation doesn’t only benefit our business; it benefits you, our customers. As this infographic from Ohio University highlights, business innovation means that customers have access to new and useful products and services, as well as receiving even higher levels of customer service.

This is what we always strive for at Removals Unlimited and our whole team is dedicated to providing the best possible service for every one of our removals clients.

We know that good managers lead from the front, which is why members of our management team are still involved in helping people move home. We are regularly out in our removals vehicles, helping people start the next chapter of their lives in a new home.

This means we can see the issues our removals teams may face, and introduce procedures and processes to help minimise or eradicate these issues entirely.

We always welcome your feedback and comments on the service we provide and we’re happy to share reviews and testimonials from our existing customers with anyone who is considering using our removals services in the south west.

You can contact us for a quick quote, or if you have a more specific enquiry, or even a suggestion of how we could add to our services further, please let us know and we will be in touch soon.